Industry: Business Technology
ServiceCentral Technologies, Inc. provides hosted reverse logistics, service and repair management software solutions that enable companies to transform the service chain into a profit stream. Their product suite is for use anywhere service and repair activities occur including repair depots, authorized service centers, service counters, retail stores, call centers, and online channels. Established in 1991, ServiceCentral has spent over 20 years acquiring deep, practical knowledge of the unique requirements and challenges facing service organizations in Telecom, Cellular/Wireless, Cable/MSO and Consumer Electronics Industries. ServiceCentral is a private company headquartered in Atlanta, Georgia, USA, with distributors in Europe, Latin America and Asia Pacific.